Frequently Asked Questions
Everything you need to know about shopping with Fayt.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Our pieces are generally true to size, but we recommend checking specific measurements to ensure the perfect fit.
What is your return policy?
We offer returns for store credit within 14 days of delivery. Items must be in original condition with all tags attached and must not have been worn or washed.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
As we aim to process orders quickly, we can only make changes or cancellations if the order has not yet been fulfilled. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.